Monday, June 16, 2008

Vans @ Sole What?

Dear Customers, Friends and Associates,

We have many people asking us whenever they visit us, where are the Vans collection? and very often the conversation ends with aren't you guys an Official Stockist?

Here is our official reply:

Everything is fine on our side. We have been committed since day ONE to be an Official Stockist and with that we have made an official stand to be with our Business Partners.

The problem stems from the inside of the local Vans distributor. Promises have been made to us and it seems somebody (no name/s mentioned) has a HUGE problem in keeping them.

Our orders dating back to Autumn/Winter '07 have been mysteriously canceled without prior consultation with us. However, the mysteriously canceled products were then re-offered to us in Spring/Summer '08 at current market prices. Kindly note that we at Sole What? are not here to offer past season products to our customers & friends at current prices. It makes no sense to us as we are here to offer the latest product offerings at recommended retail prices, for us to offer last season's offerings at current prices would be cheating our customers & friends.

The working ethics of the Vans distributor in Malaysia is highly questionable and we are very sure that VANS INTERNATIONAL are not vary of this situation and at the same time we are sure it's not in their interest as well.

As such, we will now adopt a HOLD approach on Vans until the local distributor get their act together. If VANS INTERNATIONAL would prefer to directly deal with us, you know how to reach us.

Lastly, be rest assured that Sole What? will continue to offer the other latest offering from our other brands and WE WILL NOT stock past season items so that we can sleep well at night and our customers have total assurance when they make a purchase from us.

Thank you.

Sole What?